Reviews

Reviews – We are sure that once you have ridden one of our amazing eBikes, you will want to share your experience.

Feel free to leave a comment, but keep it clean and be nice!

78 Comments

  1. Mike gum

    Myself and my wife recently purchased bikes at the October motor home show, the delivery was prompt and the bike assembly quite straightforward.
    We are both pleased with the quality of the bikes,my wife is especially pleased with the polka dot frame.

    Reply
    • Scott Voase

      Hi Mike,

      Thank you for taking the time to leave us a review. We are very happy you both love the bikes and hope you have many happy years riding them.

      Kind regards
      Roodog Ebikes

      Reply
  2. Helen

    Ordered our bikes at the Caravan and Motorhome show and they were delivered within 2 weeks. Had a bit of an issue with one having been damaged in transit, but this was quickly resolved and a new bike arrived within a couple of days. After sales service was superb and when the weather cleared we were able to try them out. Really pleased, and even the dog came along in his new backpack! Thanks everyone at RooDog. A 5* experience from start to finish. H&M

    Rating: 5
    Reply
    • Scott Voase

      Hi Helen,

      Thank you for taking the time to leave us a review it is much appreciated 🙂
      We hope you all have lots of happy biking together.

      Kind regards
      Roodog ebikes

      Reply
  3. Stephen Holland

    Very pleased with the new chic electric bike,came well packaged and delivered on time.I was very happy with the attention to detail, the package included unexpected extras ,tools ,touch up paint keyring, and bag.Assemly was easy and all seems to work fine after replacing a previous e bike from a well known high street store this has a lot more to offer with a good back up team,I did have difficulty blowing up rear tyre with my new stirrup pump but managed to get the valve working with my car inflator. Looks and feels a good quality bike and my wife loves it and the colour.thank you to all at RooDog.I would have gave 5 stars if the rear tyre had inflated like the front one.

    Rating: 4
    Reply
    • Scott Voase

      Thank you Stephen for your review. Glad to hear the tyre is sorted and very pleased that you and your wife are looking forward to getting out and enjoying your bike.
      Happy biking!
      Kind regards
      RooDog

      Reply
  4. Lawrence

    Title: Fantastic Addition to Our Activities – RooDog Electric Bikes!
    Rating: ⭐⭐⭐⭐⭐ (5/5)

    As the Activity Manager at Silverlake Dorset, I am thrilled to share our positive experience with RooDog electric bikes. These remarkable e-bikes have added a new dimension to our activities, and we couldn’t be happier with the product and the service we’ve received.

    First and foremost, the bikes themselves are nothing short of fantastic. They offer a perfect blend of power and performance, making them suitable for riders of all skill levels. The electric assist is smooth and reliable, providing an effortless and enjoyable riding experience. Our guests have been amazed by how easy it is to navigate our picturesque trails and explore the beautiful Dorset countryside.

    What sets RooDog electric bikes apart is their exceptional quality. These bikes are built to last, and their durability is evident in every component. We have put them through various terrains and conditions, and they have consistently performed flawlessly. The battery life is impressive, allowing our guests to enjoy extended rides without worrying about running out of power.

    In addition to the outstanding product, I must commend RooDog for their top-notch service. From the moment we contacted them to inquire about their electric bikes, they have been incredibly responsive and accommodating. Their team took the time to understand our specific needs and provided valuable guidance in choosing the right models for our facility.
    The delivery was prompt, and the bikes were assembled with care.
    One of the standout features of RooDog electric bikes is the excellent cost vs. quality ratio they offer. These bikes provide exceptional value for the price, and we feel that we have made a wise investment in adding them to our activities at Silverlake Dorset.

    In conclusion, RooDog electric bikes have exceeded our expectations in every way. They have enhanced the experiences of our guests and added a new level of enjoyment to our outdoor activities. Their superb quality, reliability, and outstanding service make them a clear choice for anyone looking to incorporate electric bikes into their offerings. We couldn’t be happier with our decision to partner with RooDog, and we highly recommend their products to others seeking a top-notch e-bike experience.

    Reply
    • Scott Voase

      Thank you Lawrence for such kind words. As you know we take great delight in seeing our bikes in beautiful locations. We are very proud that Silverlake are offering your clients the opportunity to enjoy life on a RooDog.
      Kind regards, RooDog

      Reply
  5. MICHAEL DYER

    My wife has had a Roodog chic for 5 yrs, and loves it, wanting to update the assist control I contacted Scott and the assistance he gave was 1st class Tina was also very helpful. Rgds, Michael

    Reply
    • Scott Voase

      Thank you Michael. We are always here to help and we are thrilled that your wife loves her bike!
      Kind regards, RooDog.

      Reply
  6. Andrea Gallimore

    I bought my Roodog Polka dot 2022 Green at the NEC show and love it.
    I had been looking at options for a while but this one blew the others out of the water. Tina was amazing and talked me through the in’s and out’s of the bike her knowledge and professionalism was outstanding, so much so I bought it there an then.
    The before and after sales have been amazing, checking in to see how things are going for me and the bike, just love it and can not recommend them enough.

    Rating: 5
    Reply
    • Scott Voase

      It is always lovely to hear of happy customers, thank you Andrea! Enjoy your “Dotty”.

      Reply
  7. Strawberry Line Projects

    We have been working with RooDog for a couple of years now, since opening our Cycle Project in July 2020. We have always found them to be really helpful and responsive to us. As a new project there have been a fair few times, we have needed to call on them for support and advice, and they have never let us down on this. Their delivery time for parts and new bikes has also been extremely quick, which is very helpful for us.

    The Roodog range goes down very well with our customers. We have had Mayfairs, Polka Dots, a Chic and a Grand Chic. We choose these models because of their lower crossbar, making them accessible to a wider range of customers. Our customers have also always enjoyed the different colour bikes that we have.

    We have used our RooDog ebikes for Guided Rides, day hires, e-bike confidence lessons, learn to ride sessions (using the adult stabilisers) and they have been hired out for short breaks for people on holiday in the area.

    Reply
    • Scott Voase

      It’s always great to hear from satisfied customers. We enjoy supporting you and the project giving so much to the local community and tourists alike. Thank you.

      Reply
  8. Allison

    I bought my red polka dot bike after being diagnosed with cancer. It’s just brilliant! It keeps the charge for ages and helps so much with hills and when you tire. It’s given me a new lease of life to be able to join in on family bike rides! I forgot my charger whilst on holiday this year and bought one via the website and it was delivered to my holiday reception the following day! (Thanks so much) Cannot recommend this company any higher!

    Reply
    • Scott Voase

      So glad we could help and make sure you did not miss out whilst on holiday. Thank you and happy pedalling!

      Reply
  9. Nicki ffrench Davis

    My precious family bike, carries 4!

    I got a Roodog folding bike 3 years ago and have held off reviewing for fear of jinxing things! I actually bought it second hand but it was less than a year old.

    I mostly use it in a set up with the fabulous Wike trailer I got from Canada. The folding Roodog with its low centre of balance is beautiful with the trailer, super steady. From the start it carried me, my baby on my back and my 4 and 6 year olds in the trailer. We live up a steep enough hill but the Roodog thinks nothing of it.

    Now three years later the youngest at nearly 3 and his 6 yr old sis sit in the trailer. My 8 year old, when not cycling herself, sits very happily on the rack behind me with a helmet on of course. It certainly wears down the battery more with all the weight we are now but up til now at least we still only need to charge it once a week or so. It’s 2.5 km to school.

    Couldn’t be happier with the Roodog. The only thing we had trouble so far was the kickstand but had it replaced. I very much recommend it as a dependable and flexible family bike. I also recommend the Wike trailer which is brilliantly engineered and delivered from Canada at wike.com . From Nicki in Ireland

    Reply
    • Scott Voase

      Fantastic the bike really suits you and your family’s needs. This is certainly heavy duty usage – something which, so far, we do not have experience of and the data we have would steer us away from saying this could be done. This is something we can look into with your experiences. Thank you for your feedback – happy biking!

      Reply
  10. Eric Staton

    I’ve had my Roodog Chic for a month now and I just wanted to say that I love it. I’m only 5ft 2 inches tall which made it more difficult for me to find a frame that was suitable but this is perfect. I must have done nearly 100 miles so far and hills no longer put me off going for a ride. Thankyou Roodog!

    Rating: 5
    Reply
    • Scott Voase

      Great to hear Eric – happy biking!

      Reply
  11. Eric Staton

    They are ideal for maneuvering your way through best one i have found so far.

    Reply
  12. Geoff Coker

    I have had a tourer since the end of June and am happy with the service I received from Roodog and Swaffham e-bikes though the change over from a mk1 front wheel drive I have used since 2010 is proving a bit difficult mainly due to my age I am sure, however tip for new users like me make sure when you mount the bike it is only on position one, or it will have you off the back! the controller is not proportional. I am a bit surprised though the brushless motor gives extra torc and range it does act as a substantial drag if the power is off, and the lack of a workshop manual covering oiling points and how to adjust those very inefficient disc brakes is a bit annoying. Sounds like I am moaning I am not please bear in mind that I have only been able to do a total of 600 miles [i.e. less than 15% of normal] this year because of the lack of a second battery. not their fault

    Rating: 4
    Reply
  13. Pinzira

    Much more powerful than I anticipated. The peddle assist on its lowest level allows me to climb hills with just enough push to feel like I’m working my quads. Great fun! Highly recommended!!

    Rating: 4
    Reply
    • Scott Voase

      Many thanks for the kind review Pinzira. Really pleased you are having fun on your new bike and getting up those hills. Happy biking!

      Kind Regards
      RooDog Ebikes

      Reply
  14. Neil MacDonald

    I met Scott at Liverpool Echo Arena several years ago and purchased a Striker mountain styled bike for my wife. She only ever rode it in the dry weather. Recently I was using the bike in very heavy rain and it broke down for what appeared to me to be an unknown reason. I phoned Scott and he told me that there had been a problem with this model and water getting into the bottom bracket casing where the electrics are housed. Even though the bike was well out of warranty Scott took the bike back and replaced all the components at no cost to me. This bike means a lot to me sentimentally as my wife sadly passed away recently. I ride it often and smile when I remember telling her she would have to slow down and wait for me…even though Im a road cyclist I couldn’t keep up with her. I would highly recommend Roo Dog bikes and Scott’s after sales service

    Rating: 5
    Reply
    • Scott Voase

      Hi Neil,

      Thank you for your kind words.
      It is of course deeply saddening to hear about your wifes passing but also very heart warming to know having repaired it, it goes some way to helping keeping your wife’s memory alive. May she R.I.P.

      All the best
      kind Regards
      Scott Voase and all the RooDog team.

      Reply
  15. Angie Day

    I picked up my chic bike a week ago. How i wish i had purchased one a long time ago. It’s amazing. Hills no problems. Long rides no problems. Love love love it. Staff at RooDog were absolutely brilliant. Thank you

    Rating: 5
    Reply
    • Scott Voase

      Thank you for your lovely review. We are glad you are loving your new bike and are finding the long rides a breeze. Happy biking! RooDog

      Reply
  16. James Macbeth

    Well!….my wife bought RooDog Polka Dot E-Bike and loves it [10th March] 🤗…had a wee shot on bike too and ended up with the RooDog Avatar step through! [18th March].

    Both e-bikes are brilliant and with hilly GLASGOW…they both work a treat!

    A big thank you has to go to Scott and Rachel at RooDog for the help on my various questions asked and that’s why I am confident in recommending RooDog.

    Thanks again, Scott & Rachel.👍

    Rating: 5
    Reply
    • Scott Voase

      Thanks Jim. We are so glad you are happy with them and thank you for giving us your feedback. We all wish you both many happy miles on the bikes.

      Kind Regards
      Roodog Ebikes

      Reply
  17. Peter Roberts

    My wife and I were looking for 2 folding ebikes and came across RooDog bliss ebikes. We arranged to go and have a test ride. We were impressed enough to order 2 and subsequently went and collected them. From start to finish we received a friendly greeting and attitude from Scott and Rachel and gained confidence with their integrity and product knowledge, a refreshing joy to deal with in this day and age. Since getting them home and riding them more thoroughly we are absolutely delighted with them. We envisage many more happy outings. After the first real trip my wife commented “that was a good ten quids worth of fun”.

    Rating: 5
    Reply
  18. Keith Morris

    I bought an Avatar for my partner in July and I must say the bike is brilliant and she loves it. We did have a fault on the bike causing it to cut out.

    This is where RooDog have proved to be a good choice of bike, Scott has been brilliant, the diagnostics meant the battery had to be sent back and tested, however Scott kept is informed, and due to lockdown we had to do some reconnecting and fixing remotely which sorted out the problem, we also upgraded the battery following some advice from Scott to the 630 W/h I think it is and what a difference that has made, we went on a 30m ride and over half the battery left over.

    So if you are considering an e-bike we can highly recommend the RooDog and in particular the level of support received from Scott sorting out the technical glitch and then advising on the battery upgrade.

    Rating: 5
    Reply
    • Scott Voase

      Thank you for taking the time to write a review. We are pleased to hear that the fix has worked and you’ve been able to get out on a nice long ride. Happy biking!

      Reply
  19. Lynda and Ted

    Just wanted to say a big thank you to Scott for sorting our batteries out for us we love our bikes so much….. also wanted to say thank you to Rachel for being so helpful.

    Thanks again

    Lynda and Ted

    Rating: 5
    Reply
    • Scott Voase

      Thank you for taking the time to leave a review. It has been a pleasure on our part too. Happy biking!

      Reply
  20. Oengus Mac Namara

    Very pleased to comment on Roodog. Love my bike. Does all the heavy lifting from the allotment. Stately and confident. Had problem after endless wet but Scott sorted it out for which I am very grateful. You are the good guys.
    Oengus Mac Namara

    Rating: 5
    Reply
    • Scott Voase

      Thank you for taking the time to comment. We are really pleased to hear that you are happy with your new bike and the service you have received. Happy biking!

      Reply
  21. Dave Lees

    I bought a Roodog Bliss from Towsure Sheffield in December 2018. Unfortunately it developed an electrical fault in September 2020. After returning the battery it was found to be faulty and Roodog replaced it without quibble under their 2 year warranty. The issue was dealt with quickly and allowed me to get back in the saddle to enjoy the outdoors again.
    The Roodog Bliss is an excellent electric bike which I use at home and it folds up easily when we take it away with us in the caravan.

    Rating: 5
    Reply
    • Scott Voase

      Thank you for taking the time to add a review. We are really pleased that you are happy with your Bliss and the service received.

      Reply
  22. Amanda and Paul

    Amanda and Paul.

    What a pleasure to do business with you Scott. So helpful and you know so much about Electric bikes. I would have been lost without your help, as a beginner with Electric bikes. So very pleased with my Roo Dog Bliss Electric bike, have already had many hours of fun, people look as you pass them by, have had plenty of lovely comments. For me Amanda with a bad back and walking a difficulty, it’s amazing opened up my boring life of not being able to do too much. Good exercise if you don’t have the bike on full speed, just flies up the hills, which I could not do before. My partner Paul had to buy one after seeing and trying mine. You see so much more on a bike, rather than flying by in a car. I’m appreciate all your kind help, Thank you, so glad I picked a Roo Dog. From Amanda and Paul.

    Rating: 5
    Reply
  23. Kevin Joynson

    Well had my Mayfair now for just over four years done around 5k at least, now use it more than the car during recent lockdown covering 100 miles plus a week.
    It’s still going strong, battery no reduction in mileage / use. On my second set of tyres few brake pad swaps , almost all off road miles and some very rough track use!!
    It’s stood up well!
    Just now need the forks servicing or replacing but it’s had some hammer!!
    I have looked at a possible replacement with more expensive bikes but the Mayfair fits so well I will wait till it drops to bits ( if ever)

    Rating: 5
    Reply
  24. Alan turner

    Bought a RooDog striker and a RooDog chic grande both are fantastic bikes good quality,I have been dealing with Scott what a fantastic person he is I had a problem with one of the bikes he sorted it very quickly.if ever I need another bike this will be the company I will use

    Rating: 5
    Reply
    • Scott Voase

      Many thanks for the kind review Alan Turner. Really pleased you are impressed with both the bikes and service received. Happy biking!

      Kind Regards
      RooDog Ebikes

      Reply
  25. Laura Fleming

    I bought adult adult stabilisers in July last year as I could not get my balance on my new ebike, when the stabilisers arrived had them fitted and could ride my bike, not saying I rode it a lot but enough to get my confidence back.
    Last weekend I borrowed my friends bike just to see if I could do it and wow yes I did, I no longer need the stabilisers,, I have been out since and yes I can now ride a bike again.
    If anyone is looking for a good stabiliser this is the one to go for . Mine will be on eBay
    Thank you RooDog brilliant product.

    Rating: 5
    Reply
    • Scott Voase

      Thanks for the Feedback Laura Fleming. We are so glad they worked well for you and very happy you are now riding without. Well done to you 🙂

      Happy biking.

      Kind Regards
      RooDog Ebikes

      Reply
  26. Gertrude C Dorsch

    The Avatar is just so cool!! and the Explorer! (Most e-bikes are So ugly!) Have recently taken it over Mountain bike trails in North Wales, Shropshire and Spain-it gives a very exciting and exhilarating ride, enabling me to take part in activities that are usually the preserve of considerably younger people! It still provides an excellent workout as I only use the power on extreme hills. Where ever I have ridden it the bike always commands interest and admiration. The aftersales service provided by Scott and the team has been exemplary – no problem is too small. Thanks so much- we absolutely love them!

    Rating: 5
    Reply
  27. Geoff & Bev

    Last year I bought 2 RooDog Avatar mountain e bikes for myself and my wife. Since buying mine I have clocked up 500mls + and my wife about 400mls. We have cycled over a variety of terrain. Living in Scotland we use both mountain/ hill and forestry tracks. We tend to avoid roads as much as possible! These bikes are a joy to ride and although heavier than a normal mountain bike, not that heavy to prevent easy carriage and loading onto bike racks etc. I have recently had a minor problem with my bike, which was sorted both promptly and effectively by Scott, who has always been helpful with any questions I have had. His service has been excellent so far.

    Rating: 5
    Reply
  28. Sarah Peaker

    Bought an Avatar and Chic Grand from the show at the NEC in February. Really pleased with them. For the price vs what you get is very good. Most e bikes are +£2k, these were not and are just as good if not better in terms of build quality and functionality as the more expensive ones. What really stood out though was the level of service and aftercare. I’m one of these people that doesn’t read manuals, luckily for me these guys looked after me well, advising me on what I needed to know. I very much recommend this company, their products and service.

    Rating: 5
    Reply
  29. Paula Bradley

    I have owned my Roodog striker for nine months now and have ridden almost 1000 miles. I still ride my non-electric road bike regularly (short, local trips up to 20 miles) and find I am much fitter and have more stamina, helped I’m sure by longer days out on my e-bike (35 to 45 miles).
    Most of all I am enjoying cycling again. Now in retirement, I was finding longer rides a strain on my body. With the striker, I end the day comfortable yet feeling as if I’ve had a good workout.
    I love the comfortable upright riding position while the bike still looks sporty and current.
    The battery lasts well, although taking into account where we live (the hilly Lake District!), I decided to buy a second battery for even longer rides. It fits neatly into a pannier on the special rack I bought from Roodog.
    Don’t hesitate to buy a Roodog. Even if you use a non-electric bike there are benefits to owning an e-bike too. If you are recovering from injury or have good/bad days, health-wise, or just want a great day out, it’s the best fun on two wheels!

    Rating: 5
    Reply
  30. Lucy Nelson

    These are very good tips that you shared. ! Just wanted to let you know that you really helped me out here. thank you so much!

    Reply
  31. Robert Fletcher

    Got our avatars today via Trikes and Bikes in Sutton Coldfield must say great services and the bikes are brilliant, makes cycling fun again.

    Rating: 5
    Reply
  32. Mairi Coupland

    Bought my first Roodog Polka Dot Bike today – in red. This is a really comfortable bike to ride and looks fabulous. My experience of the service has been fantastic. Would recommend to anyone who is thinking about buying an electric bike. You get a lot of bike for your money. It doesn’t look tacky and is really well made. Can’t wait to wiz up the hills now as I was beginning to struggle with this on my regular bike. Tested the bike out and it was great. Will be great for my hips too as I have had them replaced. So what’s not to like! Good service, friendly, no pressure, good quality bike and looks great! Well worth the money. 🙂

    Rating: 5
    Reply
  33. C & C

    Roodog Bliss

    We purchased 2 of these at the February Motorhome Show at Birmingham 2018. Despite delivery being held up due to heavy snow throughout the country Scott kept us informed of their progress to our home throughout. They are a delightful business to deal with. Any problems or queries have been dealt with in a friendly, prompt and courteous manner. Our bikes fit nicely in our motorhome garage and have already given us many hours of enjoyment, including being able to ride out from our home which is a hilly area. Fantastic being able to ride up hills with no effort. Love them.

    Rating: 5
    Reply
  34. Graham Taylor

    Thinking my cycling days may be numbered, (I don’t do hills very well now), I paid a visit to the cycle show at the N.E.C. in September 2017. Thinking the answer my lie with an Ebike, I had a wander round and tried a few. Mmm, good possibility I thought. It was then that I met Scott and Kate on the Roo Dog stand. After a chat with them, I tried the Mayfair, and was instantly won over. The welcome I received was great, so was their friendliness and knowledge, so much so in fact, I ordered a Mayfair step through, asked if I could have straight bars fitted, and was told, “of course”. Although the weather has not been too clement since my purchase, so consequently my trips have been short, I look forward to the spring coming so I can get on with my new lease of cycling life. Thank you both.

    Rating: 5
    Reply
  35. Derek Marshall

    I recently purchased the Bliss folding bike. I took it for a spin today, my first. A fantastic experience. I’m partially disabled and found the Bliss perfect for handling. I live in a very hilly area in Co. Cork in Ireland. The bike handles the steep hills with ease. They are great fun to ride. I thoroughly recommend it. Thanks also to everyone at Roo Dog for helping me with my enquiries.

    Rating: 4
    Reply
  36. Geoff

    Just bought a red polka dot electric bike today 31 August. Delighted with the bike as is my partner Helen. Lovely man to deal with very helpful and knows what he is talking about when it comes to electric bikes. I an highly recommend his company nothing is too much trouble to him. Thanks for your service and advice,Geoff and Helen

    Rating: 5
    Reply
  37. geraldine Atmstrong

    I bought my Roodog bike late last year, having not cycled at all for 30 years. Now 2000 miles later – it’s still absolutely brilliant! It looks as good as the day I bought it, and is running perfectly. It is quite simply the best thing I ever bought myself. I couldn’t recommend the bike or the company highly enough. If you’re thinking of buying one, don’t hesitate.

    Rating: 5
    Reply
  38. Claire Greenfield

    I love my roo dog chic. Cannot fault the guys at pica rock in Cleethorpes. This bike just loves to run hills no issue. I have osteoarthritis in my knee and this is the reason for me purchasing this bike. The frame is nice seat very comfy. Just a little niggle about trying to fit my USB lights on it will need another bracket. But apart from that 5stars all the way. ????????

    Rating: 5
    Reply
  39. Claire Greenfield

    Just picked up my new roobike bike today from picarock in cleethorpes. Richard was brilliant in helping me choose the right bike. I chose this bike because I have osteoarthritis in my right knee which is a grade 3 and has been very uncomfortable. I enjoy cycling so much and to be stoppped was not a option for me. I have the chic bike in black the power from this bike on main roads is awesome and helps me through the traffic. I have enjoyed this first day of e cycling and many more days to come. Thank you so much.

    Rating: 4
    Reply
  40. Sheila Stevens

    We thoroughly researched the different types of electric bikes on the market, the type of hub , the bikes weight and the efficiency of the battery. Roodog came out on top for each of the catorgries, I got the blue Polka Dot and my husband the Tourer.
    We are so very pleased with our purchases and have had a superb service from Scott at Roodog.

    Rating: 5
    Reply
  41. Derrick Wright

    Having been keen cyclists but not very good with the hills my wife and I decided to purchase an electric bike each (I have the new Striker and my wife has the Polka dot Chic) I checked out the market and found Roo Dog online the specs of each bike are just what we needed so we booked a test ride in Hornsea to check them out,We have had the bikes 3 months now what a revelation hills are no problem off roads are no problem.
    If you enjoy cycling but need a little help I can recommend the bikes from Roo Dog they have a range of bikes to suit everyone and their quality and service is very good.

    Reply
  42. Christine Wills

    My husband and I have had our Roodog ebikes, Avatar for him and Chic polka dot for me for one year now and thoroughly enjoy them. Being 67 and 63 years of age they are a real boon to arthritic joints, no matter the terrain or weather we can explore where we holiday ( in the motor home) without the worry of finding parking etc., . We have always ridden bikes but the power assist is a great help and would not go back to a normal bike now. We have met Scott on a couple of occasions at the NEC , he is always friendly and willing to chat and the customer service is 1st class. My husband rang him at Hornsea on Tuesday this week and the part he required was delivered to our home the next day, never have we experienced such amazing service. Other companies promise the earth and do not deliver ,Scott not only says what he will do but follows through, well done Scott. We wish you every success in expanding your business ,very best wishes for the future. To anyone reading this I can only say do not hesitate, buy from Roodog and experience the best in quality and service.

    Reply
  43. geraldine armstrong

    My electric bike is fantastic. Before I got it I hadn’t been on a bike in 30 years, now I’m never off the road. The instructions are clear and the controls are simple to use. The service was something else. I must mention Scott Voase, who dealt with my order from start to finish. One phone call and email updates saw my bike arrive in Ireland, where I live at present, without a hitch.
    Throw out the treadmill, cancel gym membership and forget about those endless boring laps at the pool – get an electric bike. Best thing ever.

    Reply
  44. John & Sally

    Having just had all of August touring in our motorhome with our his and hers Avatars, we have completed nearly 400 miles on the bikes, covering all terrains. Our average rides were 20 miles in a day with 35 miles being the longest.
    The bikes have been amazing, giving us so much more freedom to explore. Being in a large motorhome, parking always proves to be a problem. The bikes have enabled us to find a base for the motorhome and then have the confidence to travel by bike to any surrounding area within a 15 mile radius. Covering various terrains from main roads, to overgrown rough bridle ways. The battery charge has never let us down, even on the 35 mile journey we did. Our philosophy on using the “assist” is to use it only when we need to, as primarily we cycle for the exercise.
    As we are both in our mid to late fifties, (I weigh 15 stone plus a ruck sack full of shopping) with old knees and not super fit, the joy of cycling is reduced when the long hills and head winds are evident, the Avatars then come into their own! Still pedalling but with the assist on, is like having a gentle push up the hills or into the head winds. We have come across 16% inclined gradients which without the assist, would have been a dismount and walk. With the assist on we have just about managed it, albeit with a lot of effort and sweat!
    The more we rode the bikes the better we understood their capabilities and how best to use the power assist. Other than the obvious assist with hills etc, the power boost when on busy roads for pulling out from junctions, negotiating roundabouts or simply “accelerating” from a standing start for a safer and quicker exit is very beneficial.
    The Avatars where constantly a talking point with others, when they saw them. We answered numerous questions and let people have a go on them. The main point been noted was that they look brilliant and stylish, not like other e bikes that they have seen.
    Our reply to the most common questions asked were these:-
    Yes you still have to pedal, they are not motorbikes. Don’t expect to sit on them and twist the throttle and climb steep hills.
    No…..it isn’t cheating having battery assist! we still get physically exhausted after a day out on them.
    How many miles does the battery last? Obviously dependent on how often the assist is used and how much you help the assist by peddling. Around Hebden Bridge, the hilliest area we have used them in, we did a 20 mile route and relied heavily on the battery assist but we also peddled as well and just about depleted the charge.
    The build quality has given us no cause for concern, we have done a 10 mile off road forest trail, bridle ways riding in the ruts from tractors, gravel tracks and cobbles lanes.
    Our overall experience of the Avatars is we now have the confidence to venture further than we would on an ordinary bike. The Avatars look stylish with the battery concealed giving them a modern look. A truly pleasurable bike to own and ride.

    Reply
  45. Gerry O'Keeffe

    I bought my RooDog Bliss (folding bike) from Scott at the NEC and have been delighted with the performance of the bike and the availability of advice and support from Scott ever since. In June 2015 my wife and I toured Switzerland, Austria, Bavaria in our motorhome and the Bliss was bliss !. My wife has another make of ebike which also was great. We went up some serious inclines during our trip and didn’t have a moments problem. The ebikes are serious headturners when going up hills without stress. I have also found a dogbasket that fixes securely and safely on the rear of my Bliss so our small dog makes the trips with us. We have just come back from a couple of weeks in France touring down the Loire Valley and again the bikes have been brilliant. So far we haven’t hit any problems with battery strength even though we have been doing anything upto 50km on a day out. Strongly recommend Roodog !

    Reply
  46. Ian McNulty

    Purchased 2 bikes July 2015 Tourer and a Polka Dot to use we we are away in our motorhome looked at a number of different makes but once we tried the Roodog brand we knew it was the one for us have used both bikes around Anglesey and have been delighted with them we have just returned from a fourtnight travelling up the west coast of Scotland and used them on numerous occasions we still haven’t managed to flatten the batteries on a ride even after 20+ miles we have recommended the bikes to quite a lot of people on our travels and also let them have a trail ride on them the smile on their faces on their return says it all . To conclude if you are looking for an Ebike then look no further than a Roodog

    Reply
  47. Kevin Joynson

    Bought my first electric bike yesterday from Scott , just returned from my first ride out just 5 k but fantastic does what it says on the box plus more , this will open my world of activaty ,
    Thanks Scott love your bikes,

    Reply
  48. Terry Phelan

    Had my RooDog Tourer for about 16 months now and it is without doubt the best thing I have bought in years.
    I bought it just after I retired to get me out and about and keep me fit. I’m lucky to have a great cycleway network just on my doorstep. Got to an age where I need some help on the steep grades.
    Great when passing the younger riders on the hill and hearing them shout “Blimey look at that old guy go”
    It’s stylish and a pleasure to ride. Fingers crossed the battery is still performing well (You have to charge it at least once a month when not in use. Winter time etc)
    I had my first puncture the other day which was on the rear wheel. Needed to fit a new tube and contacted RooDog for some advice and instructions because that’s where the electrics are.
    Sent an email on Sunday evening at 5.45 pm and received a reply Monday morning at 10.39 am giving me full instructions, along with a manual on maintaining the bike.
    How’s that for customer service. Thank you RooDog for a fantastic bike and your help as well.
    I would have no hesitation in recommending my RooDog Tourer to anyone.

    Reply
  49. Paul & Jo Rivans

    We bought the avatar and polka dot bikes over a year ago. We’ve cycled everywhere especially in France as there are so many routes available. We flew up a 1:3 steep hill road to the top with no effort at all while everyone else was pushing their bikes on foot. The avatar is a head turner wherever we parked it and we would cover 30- 40 miles a day down the canal paths effortlessly.
    Scott was great with after sales service and it was nice to meet up at the NEC yesterday and see some really nice new bikes added to the range. They fit on a standard bike rack on the motorhome and if you have a high bike rack, suggest you take the batteries off so it’s not too heavy to lift up.
    These bikes are a great investment, the quality is excellent as is the after sales service, and they look so good. Unlike others that you see around that look so ugly, you would have to put a bag on your head so you wouldn’t be recognised! We are already looking forward to cycling around Germany and France this year. Get a decent D bar lock to safeguard your investment and piece of mind when you park up. I highly recommend Roodog bikes, it’s a 5 star rating for quality, looks, reliability and value for money. We are in our 60’s and if you are looking for an electric bike look no further!

    Reply
  50. RAYMOND GRAYDON

    hi to all, i have owned the roodog striker for 2 months…..was buzzing when i got it delivered and i can honestly say i still am maybe even more…i am 16 stone 6ft and a 57 year old with not much fitness but just came in today having done 14 miles at level4 in 56 mins….and you wouldnt believe the hills i travelled on scenic loop near kesh……..there is no requirement to buy a more expensive ebike…with 5levels you can chill out while touring or level 2 for brill workout without extreme effort….whoever designed and put this bike together i give them 12 out of 10 for looks performance and quality….and a big added bonus is my wife who is 5ft 4 can use it due to the extending seat…..when i use my mountain bike…..so cheers and happy ebiking in the meantime

    Reply
  51. David Biddlecombe

    We bought the Bliss (folding model) last year and are very pleased with it. It doesn’t take up much room in the car boot and only takes a few seconds to get it ready for the road. Any questions have been quickly and efficiently answered by Scott at Roodog. Would thoroughly recommend it.

    Reply
  52. Peter may

    Hi, have purchased one of your Avatar e bikes from freeway Eco cycles in Whitstable Kent , just wanted to say that the service I got was second to none and the bike is just fantastic, everyone that’s seen it has commented on how great it looks, will highly recommend Steve a t freeway to anyone wanting to purchase or just get info on your range of e bikes.
    All the best,
    Peter May

    Reply
  53. Stuart

    My first bike for maybe 40 years, chose the Explorer, only had it 3 days but what a time I have had.
    The bike is fantastic, I have seen things this weekend I would not normally see due to getting out and about!
    Everywhere we go in the motorhome the bike is going too,and it WILL be get used.
    My wife also going to have one after trying a couple out. So another long weekend on the East coast coming up.
    Thanks to RooDog I have a big smile on my face.
    THANK YOU

    Reply
  54. Louieg

    The Avatar is just so cool!! and the Explorer! (Most e-bikes are So ugly!) Have recently taken it over Mountain bike trails in North Wales, Shropshire and Spain-it gives a very exciting and exhilarating ride, enabling me to take part in activities that are usually the preserve of considerably younger people! It still provides an excellent workout as I only use the power on extreme hills. Where ever I have ridden it the bike always commands interest and admiration. The aftersales service provided by Scott and the team has been exemplary – no problem is too small. Thanks so much- we absolutely love them!

    Reply
  55. Margaret Playfoot

    Last year I had to have a major back operation and thought that my cycling days were over as finding hills and battling with strong winds difficult, , I had to get off and walk. Thanks to Roodog and my lovely spotty ebike I am now enjoying cycling once again and looking forward to going to Holland soon. It is amazing!, Thank you Roodog for your help, patience and excellent service. Good Luck to you!

    Reply
  56. Debbie Smith

    I’ve had my Roodog Chic for a month now and I just wanted to say that I love it. I’m only 5ft 2 inches tall which made it more difficult for me to find a frame that was suitable but this is perfect. I must have done nearly 100 miles so far and hills no longer put me off going for a ride. Thankyou Roodog!!

    Reply
  57. Jonathan Hyams

    Really enjoying my Roodog Striker – two weeks in and I am in still in love! It is zippy and light, looks good and does everything it says on the box. My only one wish would be adjustable handlebar height, just so I could have them a tiny bit higher.

    Reply
  58. Olga voase

    Brilliant, would be lost with out my Chic at the moment. The service is amazing, just a phone call, and full service within an hour. Thank you RooDog

    Rating: 5
    Reply

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Rating: 5